Auto dealers & repair shops
Reviews that sell cars and fill service bays.
Car buyers check dealer ratings on DealerRater, Cars.com, CarGurus and Google before they visit. Repair customers check Google and RepairPal. Eztorate asks at delivery and pickup.
Coastline Motors
How was your visit?
Tap a star to rate
Thank you! Would you share it?
It takes 30 seconds and helps us a lot.
- Review on Google
- DReview on DealerRater
Review on Cars.com
We're sorry. Tell us what happened.
This goes straight to the owner, not a public site.
How it works for you
Ask at the right moment, route every answer.
Delivery day is the happiest moment in car ownership. Your salesperson hands over the keys and a tap card, and the review is written before the customer drives off the lot.
Service customers get an email after pickup. Satisfied customers go to Google and the dealer sites; anyone unhappy reaches the service manager first.
When to ask
- 01Vehicle delivered
- 02Service or repair picked up
- 03Detail completed
Send a review email, or hand over a tap card. Both open the same rating page.
9 review platforms
Where automotive customers read reviews.
Your rating page leads with the site that matters most and lists the others below it, so each customer can review where they already have an account.
Google Business Profile
google.com
The reviews shown in Search and Maps. The first stars most customers ever see.
- D
DealerRater
dealerrater.com
The leading car dealer review site, reviews by salesperson.
Cars.com
cars.com
Dealer reviews beside every listing on Cars.com.
CarGurus
cargurus.com
Dealer ratings shown on every car shoppers look at.
Edmunds
edmunds.com
Dealer and service reviews from car buyers.
RepairPal
repairpal.com
Repair shop reviews and certified-shop listings.
Yelp
yelp.com
Heavily read for local services and restaurants. Yelp asks businesses not to solicit reviews directly.
Facebook
facebook.com
Recommendations on your business Page, seen by customers' friends.
Better Business Bureau
bbb.org
Customer reviews beside your BBB rating and accreditation.
Need a site that is not listed? Any platform with a review page can be added. See all platforms
Playbook
Getting more reviews in automotive that stick.
Name the salesperson
DealerRater shows reviews by employee. Ask customers to mention who helped them.
Service is half the game
Service customers come back every few months. Ask after every visit, not just sales.
One card per salesperson
Give each salesperson their own card so you can see who brings in the most reviews.
Tap cards
A review card for Coastline Motors.
Your logo on a card with an NFC chip and a QR code. One tap opens your rating page, with the same smart routing as your emails.
Coastline Motors
Tap to review us
Hold your phone near this card
How it works
Set up once, reviews every week.
Four steps. We do the setup, your customers do the rest.
- 01
Pick your platforms
Google plus the review sites your industry reads. We set up your rating page.
- 02
Add your customers
Paste in recent customers, or hand out tap cards in person.
- 03
They rate you
Every customer gets the same simple question and one tap to answer.
- 04
Reviews come in
Happy customers post publicly. Problems reach you privately to fix.
FAQ
Questions from automotive owners.
Which dealer review sites matter most?
Google for local search, then DealerRater, Cars.com and CarGurus, which show your rating beside every listing shoppers browse.
Does this work for independent repair shops?
Yes. Google, Yelp and RepairPal are where repair customers compare shops, and a tap card at the counter works well at pickup.
Get started
Turn happy customers into five-star reviews.
Tell us about your business and the review sites that matter to you. We will set up your rating page, your review emails and your tap cards.