Hotels, rentals & travel
Better guest scores, better search rank.
Hotels, inns, vacation rentals and tour operators are ranked by guest scores. Eztorate asks at checkout and sends delighted guests to Google, Tripadvisor and your direct booking channels.
The Seaside Inn
How was your visit?
Tap a star to rate
Thank you! Would you share it?
It takes 30 seconds and helps us a lot.
- Review on Google
- Review on Tripadvisor
- Review on Booking.com
We're sorry. Tell us what happened.
This goes straight to the owner, not a public site.
How it works for you
Ask at the right moment, route every answer.
Booking.com, Expedia and Airbnb ask their own guests to review. Eztorate covers everyone else: direct bookings, walk-ins, tours and events, plus Google and Tripadvisor, where the platforms do not ask for you.
A guest with a complaint about the room tells the front desk through Eztorate before they write it on a booking site, while there is still time to fix it.
When to ask
- 01Checkout
- 02Tour or experience finished
- 03Event hosted
Send a review email, or hand over a tap card. Both open the same rating page.
11 review platforms
Where hospitality customers read reviews.
Your rating page leads with the site that matters most and lists the others below it, so each customer can review where they already have an account.
Google Business Profile
google.com
The reviews shown in Search and Maps. The first stars most customers ever see.
Tripadvisor
tripadvisor.com
The travel world's review site, for restaurants, hotels and things to do.
Booking.com
booking.com
Verified guest scores, a deciding factor in search rank.
Expedia
expedia.com
Guest reviews shared across Expedia, Hotels.com and Vrbo.
Hotels.com
hotels.com
Verified guest reviews on Expedia Group's hotel site.
Airbnb
airbnb.com
Guest ratings that decide Superhost status and search position.
Vrbo
vrbo.com
Vacation rental reviews from verified guests.
Agoda
agoda.com
Major booking site in Asia, with verified guest reviews.
Trip.com
trip.com
Global booking platform with guest ratings.
Yelp
yelp.com
Heavily read for local services and restaurants. Yelp asks businesses not to solicit reviews directly.
Facebook
facebook.com
Recommendations on your business Page, seen by customers' friends.
Need a site that is not listed? Any platform with a review page can be added. See all platforms
Playbook
Getting more reviews in hospitality that stick.
Ask on the last morning
A tap card at checkout or a card in the room catches guests before they leave.
Direct guests to Google
OTAs ask their own guests. Direct bookers have no prompt, so send them to Google and Tripadvisor.
Catch issues mid-stay
A rating link in the welcome message lets an unhappy guest reach you while they are still on site.
Tap cards
A review card for The Seaside Inn.
Your logo on a card with an NFC chip and a QR code. One tap opens your rating page, with the same smart routing as your emails.
The Seaside Inn
Tap to review us
Hold your phone near this card
How it works
Set up once, reviews every week.
Four steps. We do the setup, your customers do the rest.
- 01
Pick your platforms
Google plus the review sites your industry reads. We set up your rating page.
- 02
Add your customers
Paste in recent customers, or hand out tap cards in person.
- 03
They rate you
Every customer gets the same simple question and one tap to answer.
- 04
Reviews come in
Happy customers post publicly. Problems reach you privately to fix.
FAQ
Questions from hospitality owners.
Can we ask Booking.com and Airbnb guests too?
Those platforms send their own review requests. Eztorate is best used for Google, Tripadvisor and direct bookings, where no one else is asking.
What about tours and activities?
Tripadvisor and Google are where travelers compare tours. A tap card at the end of the tour is the most effective ask.
Get started
Turn happy customers into five-star reviews.
Tell us about your business and the review sites that matter to you. We will set up your rating page, your review emails and your tap cards.