Healthcare & medical practices
Patient reviews, where patients look for doctors.
Patients choose doctors on Google, Healthgrades, Zocdoc, WebMD and Vitals. Eztorate asks after every visit and sends satisfied patients to the profiles that fill your schedule.
Bayside Family Medicine
How was your visit?
Tap a star to rate
Thank you! Would you share it?
It takes 30 seconds and helps us a lot.
- Review on Google
Review on Healthgrades
Review on Zocdoc
We're sorry. Tell us what happened.
This goes straight to the owner, not a public site.
How it works for you
Ask at the right moment, route every answer.
Clinics, specialists, physical therapists, chiropractors and med spas all live and die by patient ratings. A request after each visit, by email or a tap card at checkout, keeps a steady flow of recent reviews.
Patients who had a great visit go to Google and the medical directories. Anyone unhappy reaches your practice manager privately, before they reach a public page.
When to ask
- 01Visit completed
- 02Treatment plan finished
- 03Follow-up appointment
Send a review email, or hand over a tap card. Both open the same rating page.
9 review platforms
Where healthcare customers read reviews.
Your rating page leads with the site that matters most and lists the others below it, so each customer can review where they already have an account.
Google Business Profile
google.com
The reviews shown in Search and Maps. The first stars most customers ever see.
Healthgrades
healthgrades.com
The largest US doctor directory, with patient ratings.
Zocdoc
zocdoc.com
Online booking with verified patient reviews after every visit.
WebMD Care
webmd.com
Physician directory with patient reviews, inside WebMD.
Vitals
vitals.com
Doctor ratings on wait time, bedside manner and more.
RateMDs
ratemds.com
Patient ratings for doctors, dentists and clinics.
- W
Wellness.com
wellness.com
Directory for doctors, dentists and wellness providers.
Yelp
yelp.com
Heavily read for local services and restaurants. Yelp asks businesses not to solicit reviews directly.
Facebook
facebook.com
Recommendations on your business Page, seen by customers' friends.
Need a site that is not listed? Any platform with a review page can be added. See all platforms
Playbook
Getting more reviews in healthcare that stick.
Ask at checkout
A tap card at the front desk catches patients while the visit is still fresh.
Keep it HIPAA-safe
Request emails never mention the reason for the visit, and reviews are written by the patient on the platform.
One doctor, one profile
Send each patient to their own provider's profile, so every doctor builds a rating.
Tap cards
A review card for Bayside Family Medicine.
Your logo on a card with an NFC chip and a QR code. One tap opens your rating page, with the same smart routing as your emails.
Bayside Family Medicine
Tap to review us
Hold your phone near this card
How it works
Set up once, reviews every week.
Four steps. We do the setup, your customers do the rest.
- 01
Pick your platforms
Google plus the review sites your industry reads. We set up your rating page.
- 02
Add your customers
Paste in recent customers, or hand out tap cards in person.
- 03
They rate you
Every customer gets the same simple question and one tap to answer.
- 04
Reviews come in
Happy customers post publicly. Problems reach you privately to fix.
FAQ
Questions from healthcare owners.
Is asking patients for reviews HIPAA-compliant?
Asking is fine. The request must not reveal health information, and you must never reply to a review with patient details. Eztorate's request is a plain thank-you with a rating.
Where do patient reviews matter most?
Google first. Healthgrades, WebMD and Vitals rank high in doctor-name searches, and Zocdoc reviews show right where patients book.
Get started
Turn happy customers into five-star reviews.
Tell us about your business and the review sites that matter to you. We will set up your rating page, your review emails and your tap cards.