Software & SaaS
Climb the grid with real user reviews.
Software buyers shortlist tools on G2, Capterra, GetApp, Software Advice, TrustRadius and Gartner Peer Insights. Apps live or die by App Store and Google Play ratings. Eztorate asks your happiest users.
Flowbase
How was your visit?
Tap a star to rate
Thank you! Would you share it?
It takes 30 seconds and helps us a lot.
- Review on G2
Review on Capterra
Review on TrustRadius
We're sorry. Tell us what happened.
This goes straight to the owner, not a public site.
How it works for you
Ask at the right moment, route every answer.
Ask after a milestone: onboarding finished, a renewal, a support ticket solved with a smile. Users who rate you highly go to G2 or Capterra; anyone frustrated reaches your success team instead.
The private feedback becomes a product roadmap: every low rating arrives with a note about what went wrong.
When to ask
- 01Onboarding completed
- 02Renewal signed
- 03Support ticket resolved
Send a review email, or hand over a tap card. Both open the same rating page.
10 review platforms
Where software & saas customers read reviews.
Your rating page leads with the site that matters most and lists the others below it, so each customer can review where they already have an account.
G2
g2.com
The largest B2B software review site, and its quarterly Grid rankings.
Capterra
capterra.com
Gartner's software directory, read by buyers comparing tools.
TrustRadius
trustradius.com
In-depth B2B software reviews, no pay-to-rank.
GetApp
getapp.com
Gartner's app comparison site, shares reviews with Capterra.
Software Advice
softwareadvice.com
Gartner's advisor-led software site, reviews from verified users.
Gartner Peer Insights
gartner.com
Enterprise buyers' reviews, vetted by Gartner.
Product Hunt
producthunt.com
Launch-day buzz and lasting product reviews.
Trustpilot
trustpilot.com
Open review platform with stars that can appear in Google Shopping and ads.
App Store
apple.com
Ratings that decide where an iOS app ranks.
Google Play
play.google.com
Ratings that decide where an Android app ranks.
Need a site that is not listed? Any platform with a review page can be added. See all platforms
Playbook
Getting more reviews in software & saas that stick.
Ask at the aha moment
Trigger the request after a customer hits their first real result in your product.
Spread across sites
G2 for the Grid, Capterra for SMB buyers, Gartner for enterprise. Rotate where users go.
Follow the site rules
G2 and Capterra allow gift cards only under their own programs. Never pay for positive reviews.
Tap cards
A review card for Flowbase.
Your logo on a card with an NFC chip and a QR code. One tap opens your rating page, with the same smart routing as your emails.
Flowbase
Tap to review us
Hold your phone near this card
How it works
Set up once, reviews every week.
Four steps. We do the setup, your customers do the rest.
- 01
Pick your platforms
Google plus the review sites your industry reads. We set up your rating page.
- 02
Add your customers
Paste in recent customers, or hand out tap cards in person.
- 03
They rate you
Every customer gets the same simple question and one tap to answer.
- 04
Reviews come in
Happy customers post publicly. Problems reach you privately to fix.
FAQ
Questions from software & saas owners.
Do G2 and Capterra allow review invitations?
Yes. Both encourage vendors to invite real users. The invitation must go to all users you choose, and you cannot pay for positive reviews.
Can we use this for mobile app ratings?
Yes. The App Store and Google Play can be buttons on the rating page, so happy users go straight to your app listing.
Get started
Turn happy customers into five-star reviews.
Tell us about your business and the review sites that matter to you. We will set up your rating page, your review emails and your tap cards.